Organization

1. Insitute of Service Management -  The Institute of IT Service Management aims to promote and support the standing of its members by establishing high standards of professional and ethical conduct, ensuring continuing professional development of its members in order to demonstrate their competence and commitment.

ITIL

1. ITIL Official Website

2. ITIL Community - This is an open forum for information, discussion, white papers, articles and news to further the understanding of IT Service Management (ITSM) best practices and how these can be practically applied in the real world. Feel free to browse around, use items of interest, establish relationships, share experiences and challenge the concepts put forth by the greater ITSM community. We encourage you to participate!

ISO 20000

1. ISO/IEC 20000 Certification - The itSMF ISO/IEC 20000 Certification web site provides a focal point for organisations interested in achieving formal certification against ISO/IEC 20000